Having trouble formatting your Word Doc or just looking to avoid the hassle of creating your own ebook? We can help you get a professionally created EPUB file.
We've partnered with conversion experts to allow our authors the chance to receive beautifully formatted EPUB files they can upload to all major publishing platforms. Send us your source file and receive a thoroughly-tested ebook file ready to upload to Kobo Writing Life. We're providing this service at a low rate only to KWL authors.
For the first time, you can send us PDF files to convert to epub. You can also convert your books into fixed-layout epub format, ideal for titles with heavy graphics (e.g. children's fiction, cookbooks, comics, etc.). The converted files undergo thorough QA testing before they are delivered to you, to ensure they will upload smoothly. The average conversion and testing process takes approximately one week.
How does it work?
If you are interested in receiving a quote for conversion, send us an email at email@example.com and provide the following details:
- ISBN of ebook (if available)
- Title of ebook
- Desired output format (epub or epub fixed-layout: what's the difference?)
- Email address associated with your KWL account (important)
Please also attach the source file + cover (if available) of your book for us to review.
We'll reach out to let you know the cost of conversion, and if you'd like to proceed, we'll send you an invoice via PayPal. You will need a PayPal account for this service.
Frequently Asked Questions:
Is the converted file exclusive to KWL?
No, you can upload it anywhere. All major publishing platforms (Draft2Digital, Smashwords) take EPUB files. We believe that going wide with sales channels is the best strategy for our authors. This service only aims to provide a professional file that loads easily and beautifully on e-readers.
How do I prepare my file before sending it to you?
If you used any custom fonts, ensure they are embedded (if your file is a PDF) or sent to us, otherwise we will substitute a similar font.
Please ensure this file is ready to go. Ensure that all chapters are clearly indicated. Except for errors caused by conversion, we will not be able to make further edits to this file once it has been converted.
If you are converting to reflowable EPUB format: please read the paragraph below:
- If you have a table of contents (ToC) with numbered pages, we will recreate it without page numbers. This is because the page numbers listed in your own Table of Contents will not apply after conversion (reflowable epub files have no fixed pages).
- We will also not include any headers or footers in the source file, as a reflowable EPUB file will not use those.
Why do you delete Table of Contents Pages?
We only delete them if you have a table of contents (ToC) with numbered pages. We will recreate it without page numbers. This is because the page numbers listed in your own Table of Contents will not apply after conversion (reflowable epub files have no fixed pages).
How will endnotes work in a KWL-converted file?
Endnotes are linked to via a numbered hyperlink (in superscript), and are usually located at the back of the book.
Can I request customization in my ebook?
Not at this time. We follow the format specified in your source file. That's why it's crucial to ensure your file is ready to go.
Why do I need to send a PDF with embedded fonts?
If you send us a PDF, we need to be able to extract the fonts you use. To do this, you'll need to ensure fonts are embedded in your file.
Should I send a PDF or DOC/DOCX?
We can accept both!
How long will it take to convert my book?
On average, it will take ten (10) business days to convert your book. However, we frequently return files sooner than this. We also do rush orders with a surcharge fee.
What if I find an error in my ebook?
You have up to five days to notify us after delivery of the finished file. We do not charge to resolve errors caused by conversion. However, we will not resolve errors that existed in the original file, so please ensure your file is ready before you send it to us.
What kinds of ebooks can you create?
We can create:
- Reflowable EPUB3 (novels, text-only books)
- Fixed Layout EPUB3 (books with graphical elements, tables, etc.)
- Image-based Fixed Layout EPUB3 (comics, children's books, etc.)
Yes, but please know that you cannot upload these books to the Kobo Writing Life platform.
How do I request a quote for conversion?
Shoot us an email at firstname.lastname@example.org.
How do I pay for conversion?
We'll send you a PayPal invoice once you confirm that you'd like to go ahead. You'll need a Paypal account.
How will I receive my converted ebook?
If your file is under 10MB, we will email it to you.
If it's larger, we'll zip it with a password and upload it to our secure FTP. You'll need an FTP program like Filezilla Client to access it. If you're not a fan of FTPs, not to worry! We can send full instructions on how to retrieve your file. Once you retrieve the file and unzip it, you can upload the enclosed epub to KWL. The file has only been uploaded to the FTP for your retrieval.
We do not automatically upload the converted epub file to Kobo Writing Life (though if a user has difficulty in doing so, we certainly will help). As many of our authors like to upload the same epub to other retailers, we return the finished product to you directly.
How do I test my ebook after I receive it?
You can view the EPUB file on any Kobo App by following the instructions below, or, alternatively, using Adobe Digital Editions or another e-reading app.
How do I get a refund on my converted ebook if I'm dissatisfied?
We only offer refunds if there are uncorrectable errors caused by conversion or due to a mistake on our part. If errors were caused because of a mistake in the original source file, or because of a failure to communicate requirements to us, we will not issue a refund.
Can I convert multiple books at once?
My book file is too large to email/I have too many files to send. How do I send you a large file(s)?
You can send us a Dropbox or other download link to the file(s). Please try to avoid links that time out, as we may take 48 hours to access it.
Is the final converted file e a sample?
No, you receive the full file.
Does my KWL-converted ebook have DRM??
We do not apply DRM. You can choose to set it when uploading to KWL, under step "Set Content Rights".