We can assist you with the removal of Kobo Writing Life (KWL) content.
Unfortunately we cannot remove books that were published through another source, eg. Ingram, Smashwords, Draft 2 Digital, Streetlib, or any traditional publisher. The distribution agreement that Kobo has is with the direct publisher/distributor. We're legally obliged to receive the permission of the publishing entity before we make any changes to a book.
If you need to update or remove your book, please reach out to the publisher/distributor directly. They will have a direct contact at Kobo that they can work with to remove these titles. Our KWL support agents are unable to remove any non-KWL titles.