Experiencing browser or website issues while using Kobo Writing Life? This article offers practical troubleshooting tips to resolve common problems you might encounter.
Why isn't my dashboard loading?
Are you experiencing issues with the Kobo Writing Life website? If your dashboard is taking a long time to load or appears blank, please try the following troubleshooting steps:
- Clear your browser's cache and cookies
- If you are using a VPN, try temporarily disabling it
- Ensure you are using the latest version of your browser
- Attempt to access the website using a different browser
If you are still having issues connecting, please email our team for further assistance.
Why am I blocked from accessing Kobo Writing Life?
If you are receiving a "Sorry you have been blocked" error, this means you may be using a VPN or a browser plugin that is being flagged.
Please try to turn off your VPN or de-activate the browser plugin and try to access the site again.